Terms and Conditions

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Toklis Nominees Pty Ltd ABN: 55 467 809 913, trading as HEARLINK

The terms and conditions outlined below are important. Please read them carefully. When you agree to purchase from HEARLINK, you enter into a contract with us, and you agree to the terms and conditions below.

Your use of this site or purchase from HEARLINK indicates your acceptance of these terms and conditions.
'Customer' is the person who purchases or seeks services from HEARLINK; it is also referred to as "you".

  • When you make a purchase agreement by using this website it is a legally binding contract between you and HEARLINK
  • HEARLINK reserves the right to make changes to this website and these terms and conditions at any time without any prior notice.
  • All prices are in Australian dollars and include GST.
  • Title to the goods remains with HEARLINK until you have paid for them. Once the goods are paid in full, the title will pass to you.
  • Goods sold on this website are for personal, household or domestic use. If goods are not purchased for your personal, household or domestic use, HEARLINK excludes all conditions and warranties, expressed or implied, as to merchantability or fitness for purpose.
  • orders made by you for products on this website are not binding on HEARLINK until accepted by us.
  • Changes to orders are not allowed after HEARLINK has accepted the order.
  • HEARLINK will not be liable for failure of service by your internet service provider.
  • All reasonable efforts will be made to ensure that information on this website is correct and accurate, but HEARLINK makes no representations as to the accuracy of the information. HEARLINK accept no liability for any errors or omissions contained on this website. Returns/Warranty
  • We do not offer refunds for change of mind or if you make a wrong decision. Please ensure that you choose carefully.
  • To make a warranty claim, HEARLINK will refund your postage and handling costs provided your product meets all of the warranty requirements.
  • The product must be returned in its original packaging where possible and with all contents as shipped to you. A refund will not be granted if this is not adhered to. If the original packaging is not available, you are required to securely package the item.
  • You must return your product by 'registered post' as HEARLINK will not be responsible for items that are lost or misdirected.
  • You are not permitted to use the HEARLINK trademark, logo or any graphic without the express written authority of HEARLINK.
  • HEARLINK shall not be responsible for any loss of damages, however occurring, resulting as a consequence of your use of this website. Limitation of liability is extended but not limited to negligence, special, consequential, direct or indirect damages, including but not limited to loss of data, profit or any other loss however caused resulting from your use of this website.
  • HEARLINK will not be held responsible where your account or computer terminal is used without your consent. It is your responsibility to maintain the confidentiality of your account and access to your computer terminal. It is your duty to keep your credit card in a secure location, and not to divulge your details so as to permit unauthorized use.
  • Generally the estimated delivery time* takes up to 10 business days (Monday through Friday excluding public holidays), from the date your payment is received.
  • If you are an overseas (outside Australia) customer, the delivery time after payment processing may take up to 3 weeks.
  • HEARLINK will make every effort to deliver your product according to the estimated delivery times* however, we do not guarantee that we will deliver within this time frame.
  • Unless otherwise agreed by us, we will deliver your products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your products, our carrier will leave a card so you can collect your product from your local depot (identification may be required). Where delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for redelivery (charges may apply) or collection.
  • Title and risk of loss to all products will pass to you on delivery.

*depends on location/mail service etc.

George Themistoklis
george@hearlink.com.au
www.hear.com.au